How do I use the online voucher?

You just need to fill in the voucher code in the ‘coupon’ section in the shopping cart. Please note that each voucher can only use for one transaction.

Voucher Terms & Conditions:

Voucher code expiration date will be stated on the email that was sent.
Voucher generated may be redeemed one time only.
Only one voucher can be used for each order.
Voucher not applicable on sale items.

What should I do if I receive an incorrect item or defect item?

Contact us via whatsapp at 017-949 7293 or send email to us at nfhcustomerservice@gmail.com if there is any claim of defect / incorrect item within
14 days (Pictures of defect or incorrect item will be required.)

Can I exchange my online purchased items at NFH Boutique Gallery offline store?

All online purchased items are not allowed to exchange at NFH Boutique Gallery offline store.

How can I be sure that I've made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact our customer service, nfhcustomerservice@gmail.com.

How can I contact the customer service department?

You can whatsapp us on 017-949 7293 or sending an email to nfhcustomerservice@gmail.com